Stephanie began as an Executive Director and she’s been a super success story working her way up. I then joined a company that had some early stage assisted living communities. In January of 2016, Kelly took the reins as president and CEO after eight years as Kendal's senior vice president of development and 11 years prior to that with Connecticut-based Retirement Living Services. For me the bigger revelation was that I grew up in Fairfield, Connecticut, my dad worked for Exxon for 35 years and everybody around me in that part of Connecticut worked for big companies, so I didn’t know what an entrepreneur was. Benchmark Senior Living is a large and modern senior living organization. Read employee reviews and ratings on Glassdoor to decide if Benchmark Senior Living is right for you. I think you take a look at the economics of assisted living and 70 cents of every dollar covers operating expenses, mostly labor. Benchmark Tom Grape is founder, chairman and CEO of Benchmark. Benchmark Senior Living's key executives include Tom Grape and 6 others. Absolutely. Kristopher Yetman, senior development director at Benchmark Senior Living, has been named a 2020 Future Leader by Senior Housing News. A leading provider of independent living, assisted living, memory care, skilled nursing and short-stay programs, Benchmark takes pride in deeply understanding people, meeting them where they are and connecting them to what's meaningful and possible at every stage of life. My first job out of college was at Procter & Gamble in marketing. Growing pains. I started two companies before Benchmark. Based in Waltham, Mass., Benchmark Senior Living is a leading provider of senior living services in the Northeast. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. I think the association initiatives are very helpful, but everybody has to do more. Approve of CEO. Benchmark Senior Living has long been one of New England’s largest senior housing operators. I can think of several. I can rally people to support. The future of senior living is very bright and will look very different than it looks today. Fortunately, I’m blessed with a terrific president and Chief Operating Officer, Stephanie [Handelson], who is a terrific counterpoint to my changing direction all the time. See Tom Grape's compensation, career history, education, & memberships. https://bit.ly/3b3lBBV I’m not always as patient with those things as some people would like me to be. There are 53 companies in the Benchmark Senior Living LLC corporate family. I guess I feel like every entrepreneur needs to have one of those [experiences] to determine if you’re really an entrepreneur. I think it’s very spotty. Best Cities for Jobs 2020 NEW! Sometimes our biggest strengths are our biggest weaknesses. The company was founded in 1997 and has grown significantly over the years to offer new programs and locations for residents. Tell me about how you got into senior living and how Benchmark got its start. We began with a business plan—we didn’t have any communities at the outset—we’ve ended up acquiring most of the communities we had built at the previous company over time. I started Benchmark in January of 1997. Questions and Answers about Benchmark Senior Living CEO. Jobs. Click below to read. Now it feels like a bigger company, which I think is in some ways good and in some ways not so good. Twenty cents covers debt service in the building, and 10 cents (plus or minus) is cash flow. I was living in Boston where [that company] didn’t have any communities, and they wanted me to move to a different city that I didn’t really want to move to. Not a lot of other people would’ve done that. It was a big step for me to go from P&G, the mecca of marketing, to change careers into real estate, and to ultimately change careers from an established real estate company to starting my own company. We appreciate everything our associates do for our residents, thank you for being part or … This is the Benchmark Senior Living company profile. Prior to joining Sunrise, he served as CEO for MedQuest, Inc., an outpatient operator of diagnostic imaging services. What is Benchmark doing currently to develop leaders, and what do you think you could do better? The … I’m pretty creative, and I have a lot of ideas. We have an Emerging Leaders Program where we take department heads and put them through a training program that takes place over a year and includes a variety of different elements. A Buffalo, N.Y. native, Winkle began in the CEO role in 2014 after serving as the company's chief operating officer—a position that brought him to Sunrise in 2013. This is his full-time focus. What is the industry’s biggest challenge? Read More. Benchmark Senior Living Named Top Place to Work by The Boston Globe for 10th Consecutive Year WALTHAM, Mass. 201 Jones Road We helped pass the legislation in Massachusetts and created the category in Massachusetts. He’s been terrific. I consider that Benchmark [as a company] has had a mentor. I don’t know if I remember any particularly pithy sayings, but I guess a piece of advice I would give myself is to know who you are so that you are being true to yourself and your choice of fields, and the role you’re choosing to take, your strengths and weaknesses as a manager; that you get who you are and you’re open to feedback about it and you’re true to yourself. I believed in what we were doing and I knew I was taking the risks, I wasn’t doing it blindly, but I believed in it and did it. 339 Benchmark Senior Living reviews. Cons. Benchmark Senior Living LLC provides health care services. He was our first investor and he was our angel. It remains a tricky thing. He later teamed with Barnes, and together they have grown the company from one community to more than 50. Bob Moran. Benchmark embraces innovation and creativity to provide the highest level of care, comfort and service to our residents. Tom Grape is Chairman/CEO at Benchmark Assisted Living. Sarah Laffey serves as Chief Financial Officer and Senior Vice President at Benchmark Senior Living. This was in 1990, and I was traveling all over. We’re doing a lot of things. My board to this day comments about my risk profile having been extreme. https://bit.ly/3b3lBBV Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. We’ve not been as successful as we would like, notwithstanding a lot of efforts, but we’re doing better than most. Benchmark Senior Living's Chairman & CEO is Tom Grape. Flexible hours, and fulfilling work as you get to form relationships with the residents. I always paid him back and he’s done very well on his investments in Benchmark. We sat down with Freshwater and Barnes (see below) to hear about their first foray into senior housing, their founding principles, and the metrics they look for in their day-to-day, Meet Sean Kelly, CEO of Kendal Corp. out of Kennett Square, Pennsylvania. Our industry continues to have unacceptable levels of turnover. A free inside look at company reviews and salaries posted anonymously by employees. He was the rock of Gibraltar of Benchmark in the early years. Was there a defining moment for you as an entrepreneur when you knew you wanted to start this company? Benchmark Senior Living works hard to build a positive work environment. Benchmark Assisted Living LLC provides healthcare services. I’m sort of an idea-a-week guy. # CalledtoCare. Is your weakness that you’re too creative? What are some of your greatest strengths as a leader? WALTHAM, Mass. Do you think technology will help to make that more possible? Click below to read. Consumers will demand the industry to change in ways that we haven’t so far. Yes, it does. We’d like to do nothing but promote from within, ultimately. We’re bigger, we’re much more capable and deeper in our capabilities and our people strength and our reach and our capacities. Our view was we weren’t going to do that and I’m really proud. Waltham, MA 02451 To become a … Secondly, we have an Executive Director in Training Program run by one of our senior, most successful Executive Directors. ... Approves of CEO. You can trim around the edges, but you can’t really materially reduce staffing costs or utilities or food costs without cutting into the bone of what the service offering is. When I get these meetings I have several areas I like to explore: The workforce and the ratio of caregivers to seniors are under dramatic pressure in the coming couple of decades. I stayed with that company for a few more years and then tried to start my first venture in senior housing in 1989, which you may remember was also a recession year. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. A lot of our competitors had to cut costs, as we had to face those pressures. The Company offers independent and assisted living, memory and respite care, skilled nursing, and rehabilitation services. It has its headquarters in Waltham, Massachusetts. The only thing we did was the senior management team did not take bonuses that year, and we asked everyone else in the company to defer their bonuses from March to June—that’s it. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by our residents and families. I worked at Benchmark Senior Living part-time for more than 3 years. The goal was to start the company and make it solvent first. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. The population has aged and has become frailer on average. https://bit.ly/3b3lBBV A lot of our competitors were raising the eligibility requirements for benefits or cutting hours. That cuts both ways for me. All Rights Reserved. At the ALFA convention I had a chance to have lunch with Tom Grape, the CEO of Benchmark Senior Living. During our first few years when I did not know how I would meet payroll, I’d pick up the phone every couple of weeks and say, “Peter, can I buy you a cup of coffee?” and he always knew what that meant. Do I think technology is the answer to making assisted living more affordable? There have been some great success stories, at Benchmark and other companies, of people who have progressed. This predates the great recession; back to the story of: I thought I was a big company guy and all of a sudden discovered that I was more of a risk-taking entrepreneur than I had ever appreciated. I think it’s really hard to grow a company and to keep things in alignment. Hosted by Mass-ALA, the panel was part of a two-day conference during which Massachusetts Gov. We have a Benchmark University Training Center here at our home office so people come here and we can pop in and participate in those offerings. Helpful (1) ... Glassdoor has 359 Benchmark Senior Living reviews submitted anonymously by Benchmark Senior Living employees. I think I’m pretty good at seeing ahead and have pretty good vision. # CalledtoCare. That was a big shift from what I had been pretty clear I was going to do for my career, for the rest of my life. The company has changed a lot. Salaries Benefits Working Hours Interviews Part Time Jobs Working Environment Working Culture Background Check Drug Test Hiring Process Office Locations Work Life Balance CEO Company Future Dress Code Promotion Shifts. Suite 300 West Benchmark Senior Living LLC has 211 total employees across all of its locations and generates $55.16 million in sales (USD). Tom Grape, Chairman & CEO of Benchmark Senior Living, David Freshwater & David Barnes, Watermark Retirement Communities, Sean Kelly, President and CEO, The Kendal Corporation. The great recession was difficult, but I’m actually really proud of how we managed our way through it. The average Benchmark Senior Living salary ranges from approximately $20,000 per year for Nursing Assistant to $94,947 per year for Wellness Director. Who would you consider a mentor and how has that person helped your career? John Rijos, CEO of CPF Living Communities. He’s been Benchmark’s mentor and everybody here is very grateful for his support, not just financially, but his advice and all the rest. It’s a very difficult thing to keep the culture in alignment with the resources, or the growth in alignment with the people that you’ve got. In the early years of [Benchmark], I was obligated for a lot more money than I was worth. 195 Ratings. Benchmark Senior Living Chairman & CEO Tom Grape shared his thoughts on Benchmark’s commitment to human connections and the results of a recent survey taken by … Glassdoor gives you an inside look at what it's like to work at Benchmark Senior Living, including salaries, reviews, office photos, and more. 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